Protec Company
for supplying and Maintenance Xerox photocopiers
Customer satisfaction is our top priority
![5](https://static.wixstatic.com/media/e7e7d2_84c235a3846b4136adc3ee44bf40e1fe~mv2.png/v1/fill/w_99,h_115,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e7e7d2_84c235a3846b4136adc3ee44bf40e1fe~mv2.png)
Customer satisfaction is our top priority
![1](https://static.wixstatic.com/media/e7e7d2_47f207d42d9344e2903fa243b78e9ca1~mv2.png/v1/fill/w_68,h_62,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e7e7d2_47f207d42d9344e2903fa243b78e9ca1~mv2.png)
High quality products & competitive prices
![3](https://static.wixstatic.com/media/e7e7d2_bf1154e81acd4c71a018abe5efb628a4~mv2.png/v1/fill/w_105,h_92,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e7e7d2_bf1154e81acd4c71a018abe5efb628a4~mv2.png)
Quick response to solve problems and malfunctions
![5](https://static.wixstatic.com/media/e7e7d2_84c235a3846b4136adc3ee44bf40e1fe~mv2.png/v1/fill/w_99,h_115,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/e7e7d2_84c235a3846b4136adc3ee44bf40e1fe~mv2.png)
Customer satisfaction is our top priority
Protec
Protec has created an unprecedented reputation due to its high quality services in the field of office equipment supplies for companies and institutions as well as our products quality and the maintenance services provided to our customers made quality associated with the name of our company throughout our presence in the Egyptian market. The company also has a huge stock of the operating supplies and spare parts; behind this is a group of maintenance engineers and customer service team.
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First visit is free + special offers on maintenance contracts
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Buy the latest photocopier model and get a printer for free
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Annual maintenance contract and pay 11 month instead of 12 months
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First visit is free + special offers on maintenance contracts
First visit is free + special offers on maintenance contracts
Special offer for new customers
![Ink Jet Printer](https://static.wixstatic.com/media/5af9b94c915d43eda50c39f85f635182.jpg/v1/fill/w_109,h_72,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/5af9b94c915d43eda50c39f85f635182.jpg)
General Manager Speech
It is our pleasure to introduce to you our company through this file.
Our company profile includes leading companies in various fields such as (contracting - petroleum - schools - hotels - hospitals "in the field of ray printing" - major investments) that earned us experiences, development, progress and growth despite the difficult times we faced, we believe that we have successfully reached to the stage in which we trust ourselves. Our pride is based on highly qualified employees, distinguished administrative levels, and the trust given to us by customers in addition to a high team spirit looking to achieve the same goals in our company, whether the partners are managers, engineers, financial and administrative staff or technicians and workers, we are all working to build a strong future, peaceful and prosperous.
Vision
![Business-Growth-for-Beginners.png](https://static.wixstatic.com/media/e7e7d2_cd8e59955d0f4d9d9887432881bdef7d~mv2.png/v1/fill/w_104,h_59,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Business-Growth-for-Beginners.png)
We strive for sustainable growth to be the most trusted company at the local market in the field of office equipment services and the most credible and honest in our relationship with clients.
Objectives
![repair-services-image-1.jpg](https://static.wixstatic.com/media/e7e7d2_9c13ef05ee584a6f816789931f98cef3~mv2.jpg/v1/fill/w_112,h_56,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/repair-services-image-1.jpg)
We always strive to satisfy customers by providing high quality services at competitive prices in the field of office equipment services and quick response to solve problems and malfunctions.
Quality Policy
![1554976929_834_100361_quality_compass1200x520.jpg](https://static.wixstatic.com/media/e7e7d2_052faf8e209f4e0db78a000792546247~mv2.jpg/v1/fill/w_112,h_49,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1554976929_834_100361_quality_compass1200x520.jpg)
Since the company was established, it has been striving to achieve its goals to gain customer satisfaction and for this reason we have set a quality management system to achieve:
Elimination of all complaints types about the service provided to the customer.
Providing high quality products and services
Periodic employee training plan in order to maintain and improve the level of the service provided to the customers.
Increase the level of customer satisfaction.
Do the necessary investigation for all customer complaints and work to prevent its recurrence.
Services
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Sell, replace, rent and maintenance Xerox photocopiers and fax machines
Providing spare parts of Xerox machines and operating supplies at competitive prices.
Photocopier renewal process can be in client office or in the company through a specialized maintenance team.
Supplying inks and HP supplies
Comprehensive and non-comprehensive maintenance and supply contracts, rent and lease ownership at competitive prices